Psychological Health Care is responding to the COVID-19 situation using best practices as guided by the Health Department, and we are asking all of our visitors to support us in our efforts to minimise the risk of contamination or spread of COVID-19. If you have a booking with us, please call us if you answer yes to any of these red flag questions:
Medicare has made provision for Telehealth services to be available for those who are vulnerable, for example (but not limited to) people aged over 70 years, immuno-compromised people, Aboriginal and Torres Strait Islanders over 50 years, as well as pregnant and new mums. Outside of this group, clients who wish to go ahead with Skype or FaceTime sessions should be aware that their usual Medicare rebates will not apply, as the session is not face to face. However this should not affect rebates for private health clients.
These are indeed unknown times, and whilst we cannot predict the full impact of the COVID-19 situation, or for how long the difficulties will continue, we assure you that “the show must (and will!) go on” as best we can at PHC, and we look forward to assisting you in maintaining the best possible self you can be.